With You and Your Family, for as Long as You Need
We’re here to support you.
We know that the journey through loss doesn’t end once the funeral service is over; in many ways, the real process of healing begins in the quiet moments that follow.
Grief is deeply personal and doesn’t follow a set schedule —it often resurfaces in the days, weeks, and months after the final farewell. This is why our family business is committed and passionate about our post-funeral support. Whether you are looking for trusted bereavement care, help with meaningful keepsakes, or practical assistance on estate resources, we are here to offer genuine compassion, guidance and a listening ear.
At AG Butler & Son, we remain alongside the families we serve.
Grief in is not a single, uniform experience. In some families, loss is mourned collectively, in others, grief is carried more privately. Some families draw strength from faith. Others from family. Others would look for more professional support.
We respect all of it. Whatever support looks like for your family, we will help you find it.
Grief Booklet
We have collaborated with Dr. Bill Webster, a leading expert in bereavement care, to offer his insightful Grief booklet as a free resource. This booklet provides practical help and guidance for understanding grief and offers a sense of comfort and assistance in the days ahead. A member of out team would be happy to provide you with a copy.
Professional Grief Support with SAIF Care
We understand that navigating life after a loss is challenging. As independent funeral directors, we offer our families access to SAIF Care, a specialised bereavement resource for adults over 18. They provide expert guidance and can refer you to local, telephone, or digital counselling options (counselling fees may apply).
- Phone: 0800 917 7224 (Freephone, Monday to Friday, 9am to 9pm, excluding Bank Holidays)
- Email: help@saifcare.org.uk
- Online: SAIF Care Chat
Please contact our team for more information on accessing this support.
SAIF Care bereavement support service provides:
- Helpline support on Freephone 0800 917 7224 which is open from 9am-9pm (GMT) Monday-Friday, excluding Bank Holidays. *Friendly, supportive helpline staff who are available to offer information, advice and a listening ear.
- Email support and information at help@saifcare.org.uk.
- Free online webchat SAIF Care Chat.
Please contact a member of our team for more information.
National & Local Support
Connecting with trusted local networks and professional care offers comfort and steady guidance through the months ahead.
Finding Comfort. Our Free Bereavement Guide
Grief can feel overwhelming, but you do not have to process it without support. We have worked closely with prominent bereavement expert Dr Bill Webster to offer his dedicated grief booklet completely free of charge. This resource is designed to provide practical support, helping you understand your reactions and find a sense of peace in the days and months ahead.
Please contact a member of our team for your copy.
Local Bereavement Support
We work closely with local organisations and can help connect you with the right support. Please speak to any member of our team we would be honoured to help you.
National Support Groups
St. Clare Hospice (West Essex)
Grief support and aftercare
Find out more >
Cruse Bereavement Support
National helpline and local branches
Find out more >
The Good Grief Trust
Searchable UK grief services directory
Find out more >
Honouring Their Legacy
We are here to offer continued guidance with:
We offer continued guidance around:
Our Local Team, Here for You
We understand that navigating the days ahead requires reliable support. Our local teams are readily available online, by telephone, or face-to-face to support you.
Tell Us Once Service
When someone passes away, there are many official organisations that need to be notified. The Tell Us Once service, provided by the UK Government, helps you do this in one go.
With your permission, they can notify:
- HMRC (Tax Office)
- Department for Work and Pensions (DWP)
- Passport Office
- DVLA
- Local council services
Tell Us Once Service
To save you from contacting multiple government departments individually, the Registrar will offer you the Tell Us Once service.
They will either:
- Complete the Tell Us Once service with you or give you a unique reference number so you can use the service yourself, online or by phone.
- This will notify multiple departments (such as the DWP or DVLA) simultaneously.
- You must use the service within 28 days of getting your unique reference number.
Words from the
Families We’ve Helped