We Will Help You Find the Way Through

Guidance on wills, probate, and estate matters, supporting our families from a team that has been part of this community for decades .

Walking through the legal steps after a loss can be a challenging journey. We are here to help lighten that load for your family and guide you to the right support.

At A.G. Butler & Son, we have supported families through loss for many generations. We know that once the funeral is over, many practical details still remain, from obtaining probate to notifying organisations. You do not have to face this chapter alone. Whether you have questions about the process, need a helping hand, or want a connection to specialist legal support, our team is here for you every step of the way.

Probate Guidance

When someone dies, a Grant of Probate (or, where there is no Will, Letters of Administration) is usually needed before the estate can be distributed. Families often discover this process is more involved than expected.

We have partnered with Laurelo, a dedicated probate support service, who offer a free, no-obligation initial consultation and a clear, fixed-fee service if you choose to proceed. Their team is experienced, understanding, and able to handle the full probate process on your behalf if needed.

Writing a Will and Why It Matters

A Will is particularly important. Without one, the Rules of Intestacy apply and these do not always reflect a person’s actual wishes.

Through our professional partners, we can arrange a personal consultation to help you write or update your Will at a very reasonable cost. The process is straightforward and can usually be completed in a single appointment. Once in place, we recommend registering the Will with the National Will Register so that it can be located quickly when needed.

Reducing the Administrative Burden

Notifying organisations about a death can take weeks and involve dozens of repetitive phone calls. While the government’s free Tell Us Once service automatically informs departments like HMRC and the DVLA, contacting private companies is a separate step. To help, you can use Life Ledger, a free online platform that enables families to notify over 1,000 UK banks, insurers, utility providers, and pension companies in one single place. This significantly reduces the time, repetition, and distress involved in managing a loved one’s estate .

Here for Every Part of the Process

The AG Butler & Son team understands the specific local context here. We are a familiar face, and we are here for as long as you need us.

Words from the
Families We’ve Helped

Roy and his team were recommended by my family, from the moment we met Roy he was helpful, professional & respectful
I was delighted with the way they dealt with me, and most importantly my late mum, I can not thank Roy and his team enough , I would definitely recommend them , they made such a sad time a lot easier for our family and there attention to detail and the respect they showed to us and mum was excellent.
Butlers, Roy, Lisa and team looked after everything for us
Help guide us through all the arrangements with recommendations that made the whole funeral exactly how our beloved one would have wanted. Everyone was at the end of the phone making the whole process stress free.
My family and I were really impressed with Roy, Sam and the rest of the pallbearers with the funeral preparations for my dad
Roy has this remarkable skill when interacting with the mourners, almost as if he takes the pain away when he speaks to you with his soothing and personable voice. He was very respectful and the coffin with the Hindu symbol was just beautiful. My family and I are very grateful to him. We thank him from the bottom of our hearts.
We would like to thank Roy, Lisa and the team at A G Butler
For all the help and support we were given with the arrangements for our mother's funeral. Everything was done with kindness, professionalism and efficiency. We could not have received a better service.
Could not be more praising of their amazing service
To my whole family when organising our grandmother's funeral.. Roy and his team were so caring, thoughtful and respectful from day one; they made a huge difference to the process and on the day. Thank you so much to all of you who made the day so much easier for us. We are so very grateful.
I would like to thank Roy and his team for the tremendous job
They did for my Sister's funeral. The respect they gave my Sister and the professionalism was amazing. I can't fault the service and would highly recommend A G Butler & Son. The way in which everyone conducted themselves exceeded our expectations. Thank you Roy and team.
Great service at a difficult time.
Roy and all the staff were brilliant.

Community Voice

Supporting Families Beyond the Funeral
At West & Coe, care doesn’t stop at the service. Learn about our continued support for grieving families — from local groups to helpful resources you can access anytime.
Read more >
New Podcast: Planning Ahead with Confidence
In this episode, we speak with our funeral planning team about the benefits of preparing your wishes in advance — and how it can ease the burden on loved ones.
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Honouring a Life, Your Way
From dove releases to bespoke floral arrangements, discover how families are adding meaningful personal touches to create unique and heartfelt farewells.
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Local Matters: Backing Dagenham FC
We’re proud to sponsor Dagenham Football Club this season — one of the many ways we stay connected to the communities we serve.
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